Jan 302012
 

 

Censoring of Tweets Sets Off #Outrage

The New York Times
By SOMINI SENGUPTA
January 27, 2012

SAN FRANCISCO —

It started five years ago after a young engineer in San Francisco sketched out a quirky little Web tool for telling your friends what you were up to. It became a bullhorn for millions of people worldwide, especially vital in nations that tend to muzzle their own people.

Peter Macdiarmid/Getty Images

 

Checking Twitter on Friday in Cairo. Twitter helped protesters organize in Egypt, but a new policy could alter that dynamic.

But this week, in a sort of coming-of-age moment, Twitter announced that upon request, it would block certain messages in countries where they were deemed illegal. The move immediately prompted outcry, argument and even calls for a boycott from some users.

Twitter in turn sought to explain that this was the best way to comply with the laws of different countries. And the whole episode, swiftly amplified worldwide through Twitter itself, offered a telling glimpse into what happens when a scrappy Internet start-up tries to become a multinational business.

“Thank you for the #censorship, #twitter, with love from the governments of #Syria, #Bahrain, #Iran, #Turkey, #China, #Saudi and friends,” wrote Björn Nilsson, a user in Sweden.

Bianca Jagger asked, almost existentially, “How are we going to boycott #TWITTER?”

Zeynep Tufekci, an assistant professor at the University of North Carolina at Chapel Hill, took the other side. “I’m defending Twitter’s policy because it is the one I hope others adopt: transparent, minimally compliant w/ law, user-empowering,” she wrote.

Twitter, like other Internet companies, has always had to remove content that is illegal in one country or another, whether it is a copyright violation, child pornography or something else. What is different about Twitter’s announcement is that it plans to redact messages only in those countries where they are illegal, and only if the authorities there make a valid request.

So if someone posts a message that insults the monarchy of Thailand, which is punishable by a jail term, it will be blocked and unavailable to Twitter users in that country, but still visible elsewhere. What is more, Twitter users in Thailand will be put on notice that something was removed: A gray box will show up in its place, with a clear note: “Tweet withheld,” it will read. “This tweet from @username has been withheld in: Thailand.”

Think of it as the digital equivalent of a newspaper responding to old-fashioned government censorship with a blank front page.

“We have always had the obligation to remove illegal content. This is a way to keep it up in places where we can,” said Alex Macgillivray, general counsel at Twitter. “We have been working on this awhile. We needed to figure out how to deal with this as a company.”

The majority of Twitter’s 100 million users are overseas and it has several offices abroad working to expand its business and drum up local advertising. Twitter’s president, Jack Dorsey, said this week that it would open an office in Germany, which prohibits Nazi material online and offline.

The announcement signals the choice that a service like Twitter has to make about its own existence: Should it be more of a free-speech tool that can be used in defiance of governments, as happened during the Arab Spring protests, or a commercial venture that necessarily must obey the laws of the lands where it seeks to attract customers and eventually make money?

Tim Wu, a professor at Columbia Law School and author of “The Master Switch,” said the changes could undermine the usefulness of Twitter in authoritarian countries.

“I don’t fault them for wanting to run a normal business,” he said. “It does suggest someone or something else needs to take Twitter’s place as a political tool.”

Professor Wu urged the company to use discretion: “Twitter needs to be careful not to be in a position where it’s no longer helpful to a rebellion against oppressive governments. It needs to remain its old self in some circumstances.”

Twitter’s policy of allowing its users to adopt pseudonyms made it particularly useful to many protest organizers in the Arab world, and its chief executive went so far as to call it “the free-speech wing of the free-speech party.”

But Professor Wu wondered aloud if the new policy would have allowed Egyptians to organize protests using the service.

Twitter insists its new system is a way to promote greater transparency, not less. The company says it will not filter content before it is posted. It will not remove material that may be offensive, only that which it thinks is illegal. And it said it would also try to notify users whose posts had been withheld by sending them an e-mail with an explanation.

The company identifies the locations of its users by looking at the Internet Protocol addresses of their computers or phones. But it also allows users to manually set their location or choose “worldwide.” Essentially that is a way to circumvent the blocking system entirely. A user in Syria can simply change her location setting to “worldwide” and see everything.

Jillian C. York, director for international freedom of expression at the Electronic Frontier Foundation, a civil liberties group, successfully tried this herself after Twitter announced its new approach. “Unfortunately it is a necessary evil when offering a service in certain countries,” Ms. York said of the new system.

Critics on Twitter surmised that the company had been pressed to adopt country-specific censorship after a major investment by a Saudi prince, a theory that Mr. Macgillivray quickly dismissed.

Facebook also handles requests to remove content that is illegal in certain countries, though it does not explain what it removes and for what reason. In its search results, Google signals what it is required to redact under a certain country’s law — and in the case of YouTube, a Google product, it can block content country by country.

Twitter has followed in Google’s footsteps in another respect. It has opted to post some of the removal requests it receives on Chilling Effects, a site jointly run by the Electronic Frontier Foundation and several American universities. Mr. Macgillivray was previously on the legal team at Google and, as a student at Harvard, he worked on Chilling Effects.

“We have always tried to let people talk and tweet. That has not been good for despots,” Mr. Macgillivray said in response to the criticism. “There is no change in policy. What this does is it strengthens, when we are legally required to, our ability to withhold something and to let people know it has been withheld.”

Still, not long after the announcement, there were calls for a silent protest on Saturday — and naturally, a hashtag to go with it.

“I’m joining the #TwitterBlackout & won’t tweet tomorrow,” wrote a user identified as Omar Johani. “Time to go back to getting news 12 hours after it happened.”

 

Direct Link:  http://www.nytimes.com/2012/01/28/technology/when-twitter-blocks-tweets-its-outrage.html?nl=todaysheadlines&emc=tha26

Jan 222012
 

 

Web Gang Operating in the Open

The New York Times
By RIVA RICHMOND
January 16, 2012

Five men believed to be responsible for spreading a notorious computer worm on Facebook and other social networks — and pocketing several million dollars from online schemes — are hiding in plain sight in St. Petersburg, Russia, according to investigators at Facebook and several independent computer security researchers.

 

 

A member of the Koobface gang posted to Foursquare, showing an office, complete with coordinates, in St. Petersburg.

 

The men live comfortable lives in St. Petersburg — and have frolicked on luxury vacations in places like Monte Carlo, Bali and, earlier this month, Turkey, according to photographs posted on social network sites — even though their identities have been known for years to Facebook, computer security investigators and law enforcement officials.

One member of the group, which is popularly known as the Koobface gang, has regularly broadcast the coordinates of its offices by checking in on Foursquare, a location-based social network, and posting the news to Twitter. Photographs on Foursquare also show other suspected members of the group working on Macs in a loftlike room that looks like offices used by tech start-ups in cities around the world.

Beginning in July 2008, the Koobface gang aimed at Web users with invitations to watch a funny or sexy video. Those curious enough to click the link got a message to update their computer’s Flash software, which begins the download of the Koobface malware. Victims’ computers are drafted into a “botnet,” or network of infected PCs, and are sent official-looking advertisements of fake antivirus software and their Web searches are also hijacked and the clicks delivered to unscrupulous marketers. The group made money from people who bought the bogus software and from unsuspecting advertisers.

The security software firm Kaspersky Labs has estimated the network includes 400,000 to 800,000 PCs worldwide at its height in 2010. Victims are often unaware their machines have been compromised.

The Koobface gang’s freedom underscores how hard it is to apprehend international computer criminals, even when identities are known. These groups tend to operate in countries where they can work unmolested by the local authorities, and where cooperation with United States and European law enforcement agencies is poor. Meanwhile, Western law enforcement is awash in computer crime and lacks the resources and skilled manpower to tackle it effectively, especially when evidence putting individuals’ fingers on keyboards must be collected abroad.

On Tuesday, Facebook plans to announce that it will begin sharing information about the group and how to fight them with security researchers and other Internet companies. It believes public namings can make it harder for such groups to operate and send a message to the criminal underground.

None of the men have been charged with a crime and no law enforcement agencies have confirmed they are under investigation.

The group investigators have identified has adopted the tongue-in-cheek name, Ali Baba & 4: Anton Korotchenko, who uses the online nickname “KrotReal”; Stanislav Avdeyko, known as “leDed”; Svyatoslav E. Polichuck, who goes by “PsViat” and “PsycoMan”; Roman P. Koturbach, who uses the online moniker “PoMuc”; and Alexander Koltyshev, or “Floppy.” )

Efforts to contact members of the group for comment have been unsuccessful.

Weeks after early versions of the Koobface worm began appearing on Facebook, investigators inside the company were able to trace the attacks to those responsible. “We’ve had a picture of one of the guys in a scuba mask on our wall since 2008,” said Ryan McGeehan, manager of investigations and incident response at Facebook.

Since then, Facebook and several independent security researchers have provided law enforcement agencies, including the Federal Bureau of Investigation, with information and evidence. Most notably, Jan Droemer, a 32-year-old independent researcher in Germany, has provided important information and leads, including a password-free view inside Koobface’s command-and-control system, known as the “Mothership.” Mr. Droemer spent nights and weekends for four months in late 2009 and early 2010 unmasking the gang members using only information available publicly on the Internet.

The F.B.I. declined to comment.

That computer crime pays is fueling a boom that is leaving few Internet users and businesses unscathed. The toll on consumers alone is estimated at $114 billion annually worldwide, according to a September 2011 study by the security software maker Symantec.

Russia, in particular, has a reputation as a hacker haven, although it has pursued several prominent cases against spammers recently. The Soviet education system’s emphasis on math and science combined with post-Communist economic collapse and weak private industry meant there were many highly trained engineers, but few legitimate outlets for their skills, said Vsevolod Gunitskiy, an assistant professor at the University of Toronto.

“Russia is sort of a perfect storm for cybercrime,” he said. The proliferation of organized crime and official corruption created “this very strong legacy of contempt for the laws and general culture of criminality.”

The Russian Embassy in Washington said it does not have any information regarding this group and that American law enforcement officials had never contacted the embassy on this issue.

The men investigators believe are behind Koobface look a lot like ordinary software enthusiasts, albeit with more tattoos and an outlaw persona. Mr. Avdeyko, who is two decades older than the other men and has been tied to an infamous spyware program dating to 2003 called CoolWebSearch, appears to hold a leadership role.

He and at least two of the other men have worked in the world of online pornography, said Mr. Droemer. Mr. Korotchenko and several of the other men apparently tried to run a legitimate mobile software and services business, colorfully named MobSoft Ltd. They did not reply to e-mails requesting interviews.

Mr. Droemer said the gang’s success was more attributable to workaday persistence and willingness to adapt than technical sophistication. They could have spread Koobface to many more PCs, he said. “They could have done a lot more technical things to make it more perfect, more marvelous. But there was just no need to do it. They were just investing as much to get the revenue they wanted to get.”

The group cleverly harnessed the infrastructures of powerful online services — from Facebook and Twitter to Google’s search engine and Blogger — to do the heavy lifting, and may have run its enterprise with just a few computers.

Koobface will probably earn its place in history for pioneering and leading the criminal exploitation of social networks, rather than the size of its profits. Data found in the botnet’s command-and-control system suggests the group has earned at least $2 million a year for the 3 1/2 years of its existence, although the actual total is very likely higher, Mr. Droemer said.

Experts say the gang could have further enriched itself through identity fraud, since it has had access to millions of PCs and social-network profiles, but that there is no evidence it has done so.

Indeed, in a 2009 Christmas e-card to security researchers left inside victim computers, the gang vowed it would never steal credit card or banking information. It called viruses “something awful.” Its tactics have been less ruthless than those of many other hacker groups, experts said. For instance, it has never deployed malicious programs that install automatically, and rather has required its victims to make several unwise clicks.

While the Koobface gang operates freely, Facebook has focused on building elaborate defenses against the worm, which relentlessly struck the site again and again until disappearing in March. The gang abandoned the site after Facebook mounted a major counteroffensive, which included an effort to dismantle the command-and-control system of the botnet and a simultaneous push to scrub its network of the worm and clean up infections in users’ PCs.

“We fired all the different guns at the same time,” said Joe Sullivan, chief security officer at Facebook. “If we could literally shut down the command-and-control, all the infections, and just make them have to start over from scratch in all contexts, we figured they might decide to move on.” He hoped they would conclude Facebook was unprofitable, he said.

But Facebook’s effort and two earlier takedown efforts by security researchers — including one by the Bulgarian researcher Dancho Danchev, who revealed the name of one Koobface member on his blog last week — have failed put an end to Koobface, and smaller sites continue to suffer.

“People who engage in this type of stuff need to know that their name and real identity are going to come out eventually and they’re going to get arrested and they’re going to be targeted,” Mr. Sullivan said. “People are fighting back.”

This article has been revised to reflect the following correction:

Correction: January 19, 2012

An article on Tuesday about the Koobface gang, a Russian group believed to be responsible for spreading a notorious computer worm on social networks, misspelled the surname of one man identified by investigators as a member of the group. He is Alexander Koltyshev, not Koltysehv.

 

Direct Link:  http://www.nytimes.com/2012/01/17/technology/koobface-gang-that-used-facebook-to-spread-worm-operates-in-the-open.html?nl=todaysheadlines&emc=tha26