FTC Warns Marketers That Mobile Apps May Violate Fair Credit Reporting Act
Agency Sends Letter to Marketers of Six Apps for Background Screening
For Release: 02/07/2012
The Federal Trade Commission warned marketers of six mobile applications
that provide background screening apps that they may be violating the Fair
Credit Reporting Act. The FTC warned the apps marketers that, if they have
reason to believe the background reports they provide are being used for
employment screening, housing, credit, or other similar purposes, they must
comply with the Act.
The companies that received the letters are:
Everify, Inc., marketer of the Police Records app.
InfoPay, Inc., marketer of the Criminal Pages app.
Intelligator, Inc., marketer of Background Checks, Criminal Records Search, Investigate and Locate
Anyone, and People Search and Investigator apps.
According to the FTC, some of the apps include criminal record histories, which bear on an individual’s character and general reputation and are precisely the type of information that is typically used in employment and tenant screening.
“If you have reason to believe that your background reports are being used for employment or other FCRA purposes, you and your customers who are using your reports for such purposes must comply with the FCRA,” the letters say.
The FCRA is designed to protect the privacy of consumer report information and ensure that the information supplied by consumer reporting agencies is accurate. Consumer reports are communications that include information on an individual’s character, reputation, or personal characteristics and are used or expected to be used for purposes such as employment, housing or credit.
Under the FCRA, operations that assemble or evaluate information to provide to third parties qualify as consumer reporting agencies, or CRAs. Mobile apps that supply such information may qualify as CRAs under the Act. CRAs must take reasonable steps to ensure the user of each report has a ‘permissible purpose’ to use the report; take reasonable steps to ensure the maximum possible accuracy of the information conveyed in its reports; and provide users of its reports with information about their obligations under the FCRA. In the case of consumer reports provided for employment purposes, for example, CRAs must provide employers with information regarding their obligation to provide notice to employees and applicants of any adverse action taken on the basis of a consumer report.
According to the letters, the agency has made no determination whether the companies are violating the FCRA, but encourages them to review their apps and their policies and procedures to be sure they comply with the FCRA.
The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them.
To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357).
The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad.
The FTC’s website provides free information on a variety of consumer topics.
- MEDIA CONTACT:
- Claudia Bourne Farrell
Office of Public Affairs
- STAFF CONTACT:
- Anthony Rodriguez
Bureau of Consumer Protection
- Direct Link: http://www.ftc.gov/opa/2012/02/mobileapps.shtm